Infobip Conversations 2.2.1
Free Version
Publisher Description
Infobip Conversations - Mobile cloud contact center
Infobip Conversations app is an intuitive and scalable mobile cloud contact center solution suitable for remote work, part-time support, and after-hour scenarios.
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Improved Employee and Customer Experience
Conversations app provides your agents with all the features they need to deliver memorable customer experience across touchpoints, enabling them to engage with customers in real-time cross-channel communication directly from their smartphones.
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Greater Workforce Flexibility and Agility
The app is designed to give your workforce much-needed flexibility and agility, not offered by traditional call centers and desktops. It will empower your agents to manage customer inquiries from their phones and enable sales and field support to provide customer service on the go.
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Seamless Interaction at Your Fingertips
- Message your customers from anywhere – home, office, or in-store
- Use voice and video calls to get even closer to your customers
- Optimize working hours flexibility
- Easily access agent conversation lists
- Receive push notification for incoming messages
- Sync conversation history with the web portal
- Change conversation status and agent availability
- No additional agent license is needed
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App Features
- Real-time multi-channel messaging in the native smartphone environment
- My Work web interface overview with quick access to agent conversation lists
- Chat-like user experience for messaging with end-users
- WhatsApp templates as easy conversation starters
- Ability to display and send all types of multimedia
- Location sharing
More features are coming soon, so stay tuned!
To learn more about Conversations, Infobip’s digital-first cloud contact center solution, go to www.infobip.com.
About Infobip Conversations
Infobip Conversations is a free app for Android published in the Telephony list of apps, part of Communications.
The company that develops Infobip Conversations is Team Mobile Infobip. The latest version released by its developer is 2.2.1.
To install Infobip Conversations on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-04-10 and was downloaded 2 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Infobip Conversations as malware as malware if the download link to com.infobip.conversations is broken.
How to install Infobip Conversations on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Infobip Conversations is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Infobip Conversations will be shown. Click on Accept to continue the process.
- Infobip Conversations will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
